Krystal Grand® Cancún
Plan Todo Incluido
Krystal Grand® Cancun
Enjoy a white-sand beach and unforgettable views in the heart of the hotel zone, and experience Cancun as you've always dreamed it.
At a Glance
En una ubicación privilegiada en la península de Quintana Roo, Krystal Grand® Cancún pairs gorgeous views with the softness of the whitest beach sand in the country, Our level of comfort and exclusivity is sure to exceed all of your expectations.
A privileged location:
- Set in the heart of the city’s Hotel Zone.
- 25 minutes from the Cancun International Airport.
- Just 10 minutes from the Cancun Golf Club in Pok Ta Pok.
- Just 15 minutes from the Iberostar Cancun Golf Club.
- Located on the beach.
- The Cancun International Convention Center is a 5 minute walk away.
- 2.5 miles (7 minutes away on foot) from La Isla Shopping Village.
- 0.4 miles (8 minutes away on foot) from Plaza Caracol Shopping Mall.
- 0.4-0.5 miles (7-9 minutes away on foot) from the top bars and clubs in the city.
- 3.7 miles from the "El Rey" Ruins
- 16.2 miles from Xoximilco
- 27.3 miles from Puerto Morelos
- 45.9 miles from Playa del Carmen
- 51 miles from Xcaret
Contact and Reservations
Code
US Sales Office
Tere Mesina
Director of Sales USA
Mobile: (281) 726 7609
Phone: (630) 475 8594
Pilar Parra
East Group Desk
Phone: (818) 439-9257
Gladys Ramos
BDM West Coast
Phone: (562) 842 9476
US & Canada Groups | Mice
Adrian Vizcaino
Director of Sales USA-CanadaPhone: (281) 726 7605
Raul Galan
Director of Sales, Northeast – MICEPhone: (998) 128 2803
Services and Amenities
Get to know what Krystal Grand® Cancun has to offer you.
Services
Transportation Service
Taxi Service ($)
Cajero Electrónico ($)
Servicio Médico ($)
Car Rental ($)
Gift Shop ($)
Food and Beverage
Restaurants
Gastronomía Internacional
Gastronomía a la Carta
Breakfast Included
Bars
Cafetería
Barra de bocadillos ¹
Snacks 24/7
Cóctel de Bienvenida
Facilities
Beachfront
Área de Camastros
Piscina Infinita ²
Piscina Exclusiva para Adultos ³
Kids Pool / Wading Pools
Jardines y Áreas Verdes
Smoke-free areas
Events and Entertainment
Coordinación de Bodas y Eventos
Settings and Services for Couples ($)
Fiestas Temáticas
Música y Espectáculos en Vivo
Adventure Friends Game Room
In-House Lessons and Tastings
Área Infantil de Interior
Comfort and Wellbeing
Spa ($)
Sauna ($)
Servicio de Peluquería ($)
Fitness and Fun
Fitness Center
Beach Sports
Deportes Aeróbicos
Deportes Acuáticos ⁴
Deportes Subacuáticos ($)
Superior Service
Cribs
Servicio de Niñera ($)
Luggage Storage Service
Servicio a la Habitación 24 horas ($)
Sistema de Prevención de Incendios
Security and Accessibility
Certificación de Higiene y Saneamiento
Indoor Parking Lot
Outdoor Parking Lot
Suitable for Disabled Guests
Available Wheelchairs
Lift
Safe Deposit Box
Private Security
VIP Services
Áreas VIP ¹
Beach Club
Loyalty Program
Beach Beds
Massage Service ($)
Jacuzzi ⁵
Premium Amenities
Golf Course Bookings ($) ⁶
Concierge 24/7
¹ Altitude Tower only
² Altitude Tower guests only
³ Altitude guests only (Infinity Pool)
⁴ Offered at the Marina outside the hotel
⁵ In certain room categories
⁶ Additional cost applies, golf courses outside the hotel
400 Comfortable Rooms
Take in the turquoise blue of the Caribbean Sea from our suites, which embody the perfect combination of luxury and comfort.
Gallery
139 Habitaciones Estándar Vista Ciudad
City View
King-size bed or 2 double beds
43 Habitaciones Estándar Vista Parcial al Mar
Ocean View
King-size bed or 2 double beds
Habitaciones Estándar Family Connecting Partial Ocean View
Partial Ocean View
King-size bed or 2 double beds
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
| Event Hall or Meeting Room | Size | m² | Theater | Banquet | Cocktail | Classroom | U-Shape | Cabaret | Ball | Imperial | Boardroom |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Vista | 9.25×7.64 | 71 m² | 50 | 40 | 60 | 30 | 21 | 30 | 30 | 14 | 30 |
| Arena | 14.3×9 | 129 m² | 100 | 80 | 120 | 51 | 36 | 40 | 50 | 35 | 35 |
| Brisa | 14.3×4.5 | 64 m² | 60 | 50 | 60 | 36 | 25 | 30 | 20 | 30 | 30 |
| Arena & Brisa | 14.3×13.5 | 193 m² | 180 | 140 | 180 | 120 | 45 | 70 | 120 | 60 | 57 |
** Restrictions due to COVID-19: The capacities presented are the maximum suggested for each space, the number of attendees allowed and event layout and settings are subject to change according to the regulations imposed by the local health authorities.
















































































































































































































































































