Krystal Cancun
Krystal® Cancun
Leave the routine behind as you relax on our white sand beach. Enjoy a panoramic pool and unwind in front of the turquoise waters of Punta Cancun.
At a Glance
Krystal® Cancún is a hotel enjoying a magnificent location in Punta Cancun. Right in front of the Convention Center, just steps away from the best shopping centers and entertainment venues, and only a few minutes from the marina and golf courses. Stay in one of the 434 rooms and suites, including Club Krystal rooms. Additionally, enjoy 4 bars and 4 restaurants, including Hacienda El Mortero, one of the favorites in the destination.
A privileged location:
- Coco Bongo and other entertainment centers are a 2-minute walk away.
- Plaza Caracol and Coral Negro Craft Market are a 5-minute walk away.
- Cancun Convention Center is a 2-minute walk away.
- Tortuga Beach is a 5-minute drive away.
- Cancun International Airport is a 23-minute drive away.
- ADO Bus Terminal is a 30-minute drive away.
Contact and Reservations
Code
US Sales Office
Tere Mesina
Director of Sales USA
Mobile: (281) 726 7609
Phone: (630) 475 8594
Pilar Parra
East Group Desk
Phone: (818) 439-9257
Gladys Ramos
BDM West Coast
Phone: (562) 842 9476
US & Canada Groups | Mice
Adrian Vizcaino
Director of Sales USA-CanadaPhone: (281) 726 7605
Raul Galan
Director of Sales, Northeast – MICEPhone: (998) 128 2803
Services and Amenities
Services
Taxi Service ($)
Airport transfers ($)
Cajero Electrónico
Servicio Médico ($)
Car Rental ($)
Gift Shop ($)
Food and Beverage
Restaurants
Gastronomía Internacional
Gastronomía a la Carta (Italiano, Mediterráneo, Mexicano)
Buffet service
Bars
Cafetería
Cóctel de Bienvenida
Facilities
Beachfront
Área de Camastros
Infinity Pool
Exclusive heated Jacuzzi for Adults
Children's Pool and/or Heated Splash Pool
Jardines y Áreas Verdes
Smoke-free areas
Events and Entertainment
Coordinación de Eventos
Settings and Services for Couples
Fiestas Temáticas
Música y Espectáculos en Vivo
Billiards and Ping Pong Tables
Learning Activities
Kamp Krystal (9 a 12 años)
Comfort and Wellbeing
Spa ($)
Sauna ($)
Servicio de Peluquería ($)
Minibar or Beverage Cooler
Iron and Ironing Board
Fitness and Fun
Fitness Center
Beach Sports
Deportes Aeróbicos
Deportes Acuáticos
Deportes Subacuáticos ($)
Superior Service
Cradles and Cribs (*)
Daytime Concierge Service
Servicio de Niñera ($)
Recepción bilingüe 24 hrs (Inglés-Español)
Luggage Storage Service
Bellboy service and valet parking
Servicio a la Habitación 24 horas (Todo incluido con cargo por entrega de $90)
Executive Areas
Meeting Rooms
Security and Accessibility
Certificación de Higiene y Saneamiento
Lifeguards at the pool and beach (9am to 5pm)
4 semi-adapted rooms for people with reduced mobility
Suitable for Disabled Guests
Available Wheelchairs (2)
Lift
Safe Deposit Box
Seguridad las 24 horas
Surveillance cameras
Private Security
Wifi
Connecting rooms
434 Comfortable Rooms
With balconies that offer a breathtaking panoramic oceanfront view, our interconnecting rooms will pamper you and offer amenities that ensure a stay full of rest and tranquility.
Gallery
4 Meeting and Event Rooms
Up to 520 m² of space for your social events and meetings.
Layout
| Event Hall or Meeting Room | Size | m² | Teatro | Horseshoe | Cocktail | Classroom | Banquet | U-Shape |
|---|---|---|---|---|---|---|---|---|
| Tulum I | 9×11.7 | 105.30 m² | 90 | 30 | 60 | 40 | 60 | 35 |
| Tulum II | 9×8.2 | 73.80 m² | 60 | 25 | 30 | 24 | 40 | 15 |
| Tulum I+II | 9×19.9 | 179.10 m² | 150 | 55 | 90 | 64 | 100 | 50 |
| Krystal I | 10×15.4 | 154 m² | 160 | 45 | 120 | 65 | 90 | 40 |
| Krystal II | 10×18.7 | 187 m² | 240 | 55 | 180 | 85 | 120 | 50 |
| Krystal I+II | 10×34.1 | 341 m² | 400 | 100 | 300 | 150 | 210 | 90 |
| Krystal 3 | 12.30×11.10 | 137 m² | 60 | 25 | 30 | 24 | 40 | 25 |
| Club K | 16.40×5.20 | 85 m² |
** Restrictions due to COVID-19: The capacities presented are the maximum suggested for each space, the number of attendees allowed and event layout and settings are subject to change according to the regulations imposed by the local health authorities.

































































