Krystal Cancun
Krystal® Cancun
Leave the routine behind as you relax on our white sand beach. Enjoy a panoramic pool and unwind in front of the turquoise waters of Punta Cancun.
At a Glance
Krystal® Cancún is a hotel enjoying a magnificent location in Punta Cancun. Right in front of the Convention Center, just steps away from the best shopping centers and entertainment venues, and only a few minutes from the marina and golf courses. Stay in one of the 434 rooms and suites, including Club Krystal rooms. Additionally, enjoy 4 bars and 4 restaurants, including Hacienda El Mortero, one of the favorites in the destination.
A privileged location:
- Coco Bongo and other entertainment centers are a 2-minute walk away.
- Plaza Caracol and Coral Negro Craft Market are a 5-minute walk away.
- Cancun Convention Center is a 2-minute walk away.
- Tortuga Beach is a 5-minute drive away.
- Cancun International Airport is a 23-minute drive away.
- ADO Bus Terminal is a 30-minute drive away.
Contact and Reservations
Code
US Sales Office
Tere Mesina
Director of Sales USA
Mobile: (281) 726 7609
Phone: (630) 475 8594
Pilar Parra
East Group Desk
Phone: (818) 439-9257
Gladys Ramos
BDM West Coast
Phone: (562) 842 9476
US & Canada Groups | Mice
Adrian Vizcaino
Director of Sales USA-CanadaPhone: (281) 726 7605
Raul Galan
Director of Sales, Northeast – MICEPhone: (998) 128 2803
Services and Amenities
Services
Taxi Service ($)
Airport transfers ($)
ATM
Doctor On-Call ($)
Car Rental ($)
Gift Shop ($)
Food and Beverage
Restaurants
International Cuisine
A la carte dining (Italian, Mediterranean, Mexican)
Buffet service
Bars
Cafe
Welcome Cocktail
Facilities
Beachfront
Beach Loungers
Infinity Pool
Exclusive heated Jacuzzi for Adults
Children's Pool and/or Heated Splash Pool
Gardens and Green Spaces
Smoke-free areas
Events and Entertainment
Events Cordination
Settings and Services for Couples
Themed Parties
Live Music and Shows
Billiards and Ping Pong Tables
Learning Activities
Kamp Krystal (9 to 12 years old)
Comfort and Wellbeing
Spa ($)
Sauna ($)
Hairdressing Service ($)
Minibar or Beverage Cooler
Iron and Ironing Board
Superior Service
Cradles and Cribs (*)
Daytime Concierge Service
Babysitting Service ($)
24-hour Bilingual Reception (English-Spanish)
Luggage Storage Service
Bellboy service and valet parking
24-hour Room Service (All-inclusive with a $90 delivery charge)
Executive Areas
Meeting Rooms
Security and Accessibility
Hygiene and Sanitation Certification
Lifeguards at the pool and beach (9am to 5pm)
4 semi-adapted rooms for people with reduced mobility
Suitable for Disabled Guests
Available Wheelchairs (2)
Lift
Safe Deposit Box
Seguridad las 24 horas
Surveillance cameras
Private Security
Wifi
Connecting rooms
431 Comfortable Rooms
With balconies that offer a breathtaking panoramic oceanfront view, our interconnecting rooms will pamper you and offer amenities that ensure a stay full of rest and tranquility.
Gallery










4 Meeting and Event Rooms
Up to 520 m² of space for your social events and meetings.
Layout
Event Hall or Meeting Room | Size | m² | Theater | Banquet | Cocktail | Classroom | U-Shape | Horseshoe | Cabaret | Ball | Imperial | Boardroom |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Krystal I | 15.4×10.4 | 164 m² | 120 | 60 | 90 | 60 | 30 | 30 | 36 | 42 | 40 | 40 |
Krystal II | 18.7×10.4 | 195 m² | 140 | 70 | 120 | 80 | 50 | 50 | 42 | 49 | 60 | 60 |
Tulum I | 9×11.7 | 106 m² | 70 | 50 | 60 | 30 | 25 | 25 | 30 | 35 | 30 | 30 |
Tulum II | 9×8.2 | 75 m² | 30 | 25 | 30 | 20 | 12 | 12 | 15 | 18 | 15 | 16 |
Tulum I y II | 19.90×9 | 179 m² | 100 | 70 | 90 | 50 | 40 | 40 | 42 | 49 | 45 | 45 |
Krystal I y II | 34.1×10.4 | 354 m² | 250 | 150 | 200 | 130 | 80 | 80 | 90 | 105 | 90 | 90 |
Krystal III | 12.30×11.1 | 136 m² | 70 | 50 | 80 | 40 | 30 | 30 | 30 | 35 | 40 | 40 |
** Restrictions due to COVID-19: The capacities presented are the maximum suggested for each space, the number of attendees allowed and event layout and settings are subject to change according to the regulations imposed by the local health authorities.