Krystal Grand® Cancún
European Plan / All Inclusive Plan
Krystal Grand® Cancun
Enjoy a white-sand beach and unforgettable views in the heart of the hotel zone, and experience Cancun as you've always dreamed it.
At a Glance
En una ubicación privilegiada en la península de Quintana Roo, Krystal Grand® Cancún pairs gorgeous views with the softness of the whitest beach sand in the country, Our level of comfort and exclusivity is sure to exceed all of your expectations.
A privileged location:
- Set in the heart of the city’s Hotel Zone.
- 25 minutes from the Cancun International Airport.
- Just 10 minutes from the Cancun Golf Club in Pok Ta Pok.
- Just 15 minutes from the Iberostar Cancun Golf Club.
- Located on the beach.
- The Cancun International Convention Center is a 5 minute walk away.
- 2.5 miles (7 minutes away on foot) from La Isla Shopping Village.
- 0.4 miles (8 minutes away on foot) from Plaza Caracol Shopping Mall.
- 0.4-0.5 miles (7-9 minutes away on foot) from the top bars and clubs in the city.
- 3.7 miles from the "El Rey" Ruins
- 16.2 miles from Xoximilco
- 27.3 miles from Puerto Morelos
- 45.9 miles from Playa del Carmen
- 51 miles from Xcaret
Contact and Reservations
Code
US Sales Office
Tere Mesina
Director of Sales USA
Mobile: (281) 726 7609
Phone: (630) 475 8594
Pilar Parra
East Group Desk
Phone: (818) 439-9257
Gladys Ramos
BDM West Coast
Phone: (562) 842 9476
US & Canada Groups | Mice
Adrian Vizcaino
Director of Sales USA-CanadaPhone: (281) 726 7605
Raul Galan
Director of Sales, Northeast – MICEPhone: (998) 128 2803
Services and Amenities
Get to know what Krystal Grand® Cancun has to offer you.
Services
Transportation Service
Taxi Service ($)
ATM ($)
Doctor On-Call ($)
Car Rental ($)
Gift Shop ($)
Food and Beverage
Restaurants
International Cuisine
A-la-Carte Menu
Breakfast Included
Bars
Cafe
Snack Bar ¹
Snacks 24/7
Welcome Cocktail
Facilities
Beachfront
Beach Loungers
Infinity Pool ²
Adults-Only Pool ³
Kids Pool / Wading Pools
Gardens and Green Spaces
Smoke-free areas
Events and Entertainment
Events Cordination
Settings and Services for Couples ($)
Themed Parties
Live Music and Shows
Adventure Friends Game Room
In-House Lessons and Tastings
Indoor Kids Area
Comfort and Wellbeing
Spa ($)
Sauna ($)
Hairdressing Service ($)
Superior Service
Cribs
Babysitting Service ($)
Luggage Storage Service
Room Service 24/7 ($)
Fire Prevention System
Security and Accessibility
Hygiene and Sanitation Certification
Indoor Parking Lot
Outdoor Parking Lot
Suitable for Disabled Guests
Available Wheelchairs
Lift
Safe Deposit Box
Private Security
VIP Services
VIP Areas ¹
Beach Club
Loyalty Program
Beach Beds
Massage Service ($)
Jacuzzi ⁵
Premium Amenities
Golf Course Bookings ($) ⁶
Concierge 24/7
¹ Altitude Tower only
² Altitude Tower guests only
³ Altitude guests only (Infinity Pool)
⁴ Offered at the Marina outside the hotel
⁵ In certain room categories
⁶ Additional cost applies, golf courses outside the hotel
400 Comfortable Rooms
Take in the turquoise blue of the Caribbean Sea from our suites, which embody the perfect combination of luxury and comfort.
Gallery















- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
- One King Bed or Two Double Beds
- Bathroom with Tub or Rain Shower
- Bathrobe
- Bathroom amenities including shampoo, conditioner, bath gel/soap, and lotion
- Hair Dryer
- Dressing Table with Mirror
- Iron and Ironing Board
- Electronic safety deposit box
- Coffee Maker (American Coffee)
- Fully stocked minibar in the room with soft drinks, beer, and water.
- 24-hour room service
- Direct Dial Telephone
- Complimentary WiFi
- 43" Full HD Flat Screen TV
Event Hall or Meeting Room | Size | m² | Theater | Banquet | Cocktail | Classroom | U-Shape | Cabaret | Ball | Imperial | Boardroom |
---|---|---|---|---|---|---|---|---|---|---|---|
Vista | 9.25×7.64 | 71 m² | 50 | 40 | 60 | 30 | 21 | 30 | 30 | 14 | 30 |
Arena | 14.3×9 | 129 m² | 100 | 80 | 120 | 51 | 36 | 40 | 50 | 35 | 35 |
Brisa | 14.3×4.5 | 64 m² | 60 | 50 | 60 | 36 | 25 | 30 | 20 | 30 | 30 |
Arena & Brisa | 14.3×13.5 | 193 m² | 180 | 140 | 180 | 120 | 45 | 70 | 120 | 60 | 57 |
** Restrictions due to COVID-19: The capacities presented are the maximum suggested for each space, the number of attendees allowed and event layout and settings are subject to change according to the regulations imposed by the local health authorities.